Privacy Policy

We collect personal information that you voluntarily provide to us, as well as information gathered automatically through your use of our website and services. The categories of personal data we may collect include:

We process personal information only for specified, explicit and legitimate purposes. We will not process your data in a manner incompatible with those purposes. The legal bases and purposes for processing include:

We do not sell, rent or trade your personal information to third parties. We may share your data only in the following limited circumstances:

• Service Providers

  Trusted third-party vendors who assist with logistics, freight forwarding, payment processing and IT infrastructure, bound by confidentiality obligations.

• Legal Requirements

  Where required by applicable law, court order, government authority or to protect the rights and safety of Haozhiseng Audio or third parties.

• Business Transfers

  In connection with any merger, acquisition or sale of company assets, subject to standard confidentiality protections.

• With Your Consent

  Any other sharing will only occur with your explicit prior consent.

Our website uses cookies and similar tracking technologies to enhance user experience and gather analytical data. We use the following categories of cookies:

You may control cookie preferences through your browser settings. Disabling certain cookies may affect the functionality of our website. For more information, please refer to your browser's help documentation.

We retain personal information only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable law. Our general retention guidelines are as follows:

• Business inquiry and correspondence records: Retained for a minimum of 5 years following the last interaction, in accordance with commercial record-keeping obligations.
• Order and transaction data: Retained for 7 years as required by Chinese tax and accounting regulations.
• Website analytics data: Aggregated and anonymized after 26 months.
• Marketing communications: Until consent is withdrawn or you unsubscribe.

Upon expiry of the applicable retention period, personal data is securely deleted or anonymized in accordance with our internal data management procedures.

Depending on your jurisdiction, you may have certain rights regarding your personal information. We are committed to honoring these rights in accordance with applicable law, including the EU General Data Protection Regulation (GDPR), the California Consumer Privacy Act (CCPA) and China's Personal Information Protection Law (PIPL).

To exercise any of these rights, please submit a written request to [email protected]. We will respond within 30 days of receipt.

We implement appropriate technical and organizational measures to protect personal information against unauthorized access, accidental loss, destruction or disclosure. Our security measures include:

• Encrypted data transmission via TLS/SSL protocols across all web communications
• Access controls limiting data access to authorized personnel on a need-to-know basis
• Regular security assessments and internal data protection training
• Secure storage systems with backup and recovery procedures

Haozhiseng Audio operates from Guangzhou, China, and serves clients in over 60 countries across North America, Europe and South America. As a result, your personal information may be transferred to and processed in China or other countries where our service providers operate.

Where we transfer personal data from the European Economic Area (EEA) or other jurisdictions with data transfer restrictions, we ensure appropriate safeguards are in place, including Standard Contractual Clauses (SCCs) approved by the European Commission, or other legally recognized transfer mechanisms.

For transfers subject to China's PIPL, we comply with the requirements for cross-border personal information transfers, including necessary security assessments where applicable.

We reserve the right to update or modify this Privacy Policy at any time to reflect changes in our practices, legal obligations or operational requirements. When we make material changes, we will:

• Update the "Last Updated" date at the top of this page
• Post a prominent notice on our website for a reasonable period
• Notify registered users or existing clients via email where appropriate

Your continued use of our website or services following the posting of changes constitutes your acceptance of the updated policy. We encourage you to review this page periodically.

If you have any questions, concerns or requests regarding this Privacy Policy or our data processing practices, please contact our compliance team using the details below. We are committed to resolving any issues promptly and transparently.

If you are located in the European Economic Area and believe your data protection rights have not been adequately addressed, you have the right to lodge a complaint with your local data protection supervisory authority.